All payments for MacroNode Pro are processed by Paddle.com, our Merchant of Record. Refund requests are handled according to Paddle's Buyer Terms and Refund Policy.
You may request a refund within 14 days of a transaction. If you subscribed with a free trial, the 14-day window begins when your trial ends and your first payment is charged.
To request a refund, contact Paddle's buyer support at paddle.net, or message the MacroNode bot directly and we'll assist you.