Privacy Policy

1. Overview

This privacy policy outlines operational data processing practices for the MacroNode alert service.

2. Data Collection

Operational data includes:

• Telegram Identifiers: User ID and username required for routing automated alerts.
• Subscription Verification: Status updates, plan details, and transaction references provided by payment processors. Complete credit card details are not received or retained.
• Bot Interactions: Command logs utilized strictly for operational troubleshooting.
• Journal Entries: Trade notes and any chart screenshots you submit via /journal, stored so you can view, edit, and delete them. Deleted entries are fully removed after 7 days.

3. Usage of Data

Data is used exclusively to maintain alert delivery, manage accounts, handle support messages, and resolve technical issues.

4. Payment Processing

Paddle.com manages payment processing as Merchant of Record. Billing records are subject to Paddle's privacy guidelines.

5. Data Sharing

Data transfers occur only with infrastructure services essential for operating the Telegram delivery pipeline and payment verifications.

6. Data Retention

Account records persist while subscriptions remain active, followed by standard archival periods necessary for audit compliance.

7. User Rights

Users may request verification or removal of account records by submitting inquiries through designated support channels.

8. Security Measures

Technical safeguards protect system datastores and API endpoints.

9. Age Restrictions

The platform is designed for adult subscribers. Records associated with underage individuals will be removed upon notification.

10. Policy Updates

Revisions post directly to this page with updated effective dates.

11. Support Contact

Direct privacy requests to the MacroNode system on Telegram by sending the /support command to open a priority ticket.